FAQ

Returns & Exchange Policy

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Questions & Answers:

These look very high! How can they be actually comfortable?
Although the stilettos are 4.3” tall (measured from the back of the heel), they feel more like a 3.5” wedge because they were designed by an MIT engineer who has walked miles in these heels herself. In fact, we challenge you to find another pair of stilettos at this height that are more comfortable.

Where are the stilettos made?
The stilettos are made in a small boutique factory in DongGuan, China that specializes in smaller collections. This allows us to upkeep high standards of quality, instead of having them mass-produced.

Does the toe post hurt?
No, the toe post is not painful. In fact, many women have reported that they don’t notice it at all! The toe post is a painless solution designed to keep your foot from sliding too far forward.

I have bunions, will these work for me?
They work for some people and not some others, depending on the location. If you are unsure, feel free to reach out to support@protegefootwear.com so we can further evaluate and make a recommendation.

I have narrow feet, will these work for me?
Yes, the toe post prevents your foot from sliding too far forward

I have wide feet, will these work for me?
They will accommodate up to a medium-wide. If your feet are wider than a medium, they might take a couple of sessions to break in.

What future styles will you offer?
We are working on expanding colors, and styles! Currently we are developing a pointed toe boot and additional stiletto styles, per all your wonderful feedback. If you would like to be a beta tester, text “product test” to 480779078three.

Additional Widths & Sizes?
We are actively working to expand sizes, widths, arch heights, and styles! Manufacturers require a certain number of orders at each size & width, which we do not currently meet to expand beyond 5.5 - 11, but will in the near future. Please submit your size and width to the contact form if we don't have it in stock, to be alerted when they launch!