Top Answered Questions - View Full FAQ
How to Return/Exchange: Submit your name and order number to the contact form, and whether you'd like to return or exchange, and we'll get back to you within 1-2 business days.
Additional Widths & Sizes: We are actively working to expand sizes, widths, arch heights, and styles! Manufacturers require a certain number of orders at each size & width, which we do not currently meet to expand beyond 5.5 - 10, but will in the near future. Please submit your size and width if we don't have it in stock, to be alerted when they launch!
Shipping Speed: Ships out in 1-2 business days, and takes another 1-4 business days of transportation depending on your location. Total of 2-7 business days to arrive.
May 23 - June 15: Our contact form was down, and is now working again. If you messaged us during this time, please re-submit your message or reach us at firstname.lastname@example.org. Our response time is <24hrs.